WHY CHOOSE EVERCARE
6. Seamless Online Payment
Pain point:
Dealing with outdated payment methods is a waste of time.Our solution:
Unlike traditional agencies who still send invoices to be settled manually, we use technology so you can review your booking and pay online instantly.
1. Strict Recruitment Criteria
Pain point:
It's hard to trust a stranger with your loved one's health and safety.Our solution:
We interview each caregiver 1-on-1 to ensure they have not only strong technical skills and medical knowledge, but also the necessary empathy and interpersonal skills to deal with the elderly and their families.
2. Expert Guidance
Pain point:
The first experience with home care can be overwhelming. Our solution:
We have a team of experts who will offer guidance for those who are new to home care, from finding the right caregiver to assessing hospital-to-home needs.
3. Fast Matching Within 24 Hours
Pain point:
Waiting for a match is stressful when there is an urgent need.Our solution:
We typically match you with an appropriate caregiver within 12-24 hours with the help of detailed caregiver profiling and technology.
4. Responsive Customer Service
Pain point:
Lack of support in case of urgent needs. Our solution:
Our team is on-call 7 days a week, 365 days a year, so you never have to deal with unpredictable scenarios alone. They are measured on how fast, helpful and empathetic they are towards our clients.
5. Transparency In Who You Get
Pain point:
It's unsettling when you don't know who will show up to care for your loved one until they actually arrive.Our solution:
You will receive your caregiver's profile before they visit, so you know who is caring for your loved one in advance.
6. Seamless Online Payment
Pain point:
Dealing with outdated payment methods is a waste of time.Our solution:
Unlike traditional agencies who still send invoices to be settled manually, we use technology so you can review your booking and pay online instantly.1. Strict Recruitment Criteria
Pain point:
It's hard to trust a stranger with your loved one's health and safety.Our solution:
We interview each caregiver 1-on-1 to ensure they have not only strong technical skills and medical knowledge, but also the necessary empathy and interpersonal skills to deal with the elderly and their families.2. Expert Guidance
Pain point:
The first experience with home care can be overwhelming. Our solution:
We have a team of experts who will offer guidance for those who are new to home care, from finding the right caregiver to assessing hospital-to-home needs.3. Fast Matching Within 24 Hours
Pain point:
Waiting for a match is stressful when there is an urgent need.Our solution:
We typically match you with an appropriate caregiver within 12-24 hours with the help of detailed caregiver profiling and technology.4. Responsive Customer Service
Pain point:
Lack of support in case of urgent needs. Our solution:
Our team is on-call 7 days a week, 365 days a year, so you never have to deal with unpredictable scenarios alone. They are measured on how fast, helpful and empathetic they are towards our clients.5. Transparency In Who You Get
Pain point:
It's unsettling when you don't know who will show up to care for your loved one until they actually arrive.Our solution:
You will receive your caregiver's profile before they visit, so you know who is caring for your loved one in advance.6. Seamless Online Payment
Pain point:
Dealing with outdated payment methods is a waste of time.Our solution:
Unlike traditional agencies who still send invoices to be settled manually, we use technology so you can review your booking and pay online instantly.